Ascension Alchemy respects your privacy and is committed to handling personal information thoughtfully and responsibly.
This Privacy Policy explains information that may be collected when you visit the website, purchase a product or service, schedule an appointment, complete a form, or otherwise interact with Ascension Alchemy.
Information We May Collect Depending on how you interact with Ascension Alchemy, information collected may include:
- Name
- Email address
- Telephone number
- Billing or shipping address
- Appointment and scheduling information
- Information voluntarily provided through forms or communications
- Purchase, order, and transaction information
- Technical website-use information such as browser, device, IP address, and pages visited
- Other information you voluntarily provide
Please avoid submitting highly sensitive medical information through general website contact forms or unsecured email unless specifically requested through an appropriate process.
How Information May Be Used Information may be used to process purchases and payments, manage appointments, provide requested services, communicate with customers, send confirmations and receipts, fulfill orders, maintain appropriate records, improve the website, protect security, and satisfy applicable legal, tax, accounting, or regulatory obligations.
Ascension Alchemy does not sell personal information to data brokers.
Payment Information Online transactions are securely processed through WooCommerce, Stripe, and PayPal. Ascension Alchemy does not receive or store complete credit or debit card numbers on its servers. Payment information is processed according to the applicable payment provider’s privacy and security practices.
Scheduling and External Services Service scheduling is managed by redirecting visitors to Calendly’s external platform. Information submitted during the scheduling process is subject to Calendly’s independent terms and privacy policy.
Forms and Client Information Contact forms, inquiry submissions, intake acknowledgements, and transactional communications are collected and transmitted via Brevo. Although Ascension Alchemy is owned and operated by a Registered Nurse, information collected in connection with Reiki and complementary wellness services is not collected as part of a nurse-patient relationship unless expressly stated otherwise.
Online Store The online shop uses WooCommerce and related website tools to process orders, maintain shopping-cart information, calculate purchases, and manage transactions.
Cookies and Website Technologies The website may use cookies and similar technologies for functionality, preferences, shopping-cart and checkout functions, analytics, website performance, security, and fraud prevention. Some cookies may be placed by third-party services.
Browser settings may allow users to limit, block, or delete cookies, although doing so may affect website functionality.
Website Analytics Ascension Alchemy uses analytics tools, including Google Analytics and Google Search Console, to understand website traffic, visitor behavior, and site performance.
Email Communications Email addresses may be used for communications requested by the user, transaction-related messages, booking confirmations, receipts, and, when voluntarily requested, marketing communications sent through Brevo. Optional marketing communications will provide a clear way to unsubscribe at any time.
How Information May Be Shared Information may be shared when reasonably necessary with service providers supporting Ascension Alchemy operations, including payment processors (Stripe, PayPal, WooPayments), hosting and e-commerce providers, scheduling providers (Calendly), form and email communication providers (Brevo), analytics providers (Google Analytics), shipping providers, and professional advisers.
Information may also be disclosed when required by law or reasonably necessary to protect rights, safety, security, or property.
Data Security Ascension Alchemy takes reasonable steps to protect personal information. However, no website, electronic transmission, email system, or online storage system can be guaranteed completely secure.
Data Retention Information may be retained for as long as reasonably necessary to provide services, maintain business and transaction records, meet applicable obligations, resolve disputes, and protect legitimate business interests.
Privacy Requests and Choices Customers may contact Ascension Alchemy to ask questions about information they have provided directly, request correction of inaccurate information, request deletion when reasonably appropriate, update contact information, or unsubscribe from optional marketing communications.
Certain information may need to be retained for tax, accounting, transaction, legal, safety, or other legitimate business purposes.
Third-Party Websites Ascension Alchemy is not responsible for the privacy practices, security, content, or policies of third-party websites or external services linked from this site.
Children’s Privacy Ascension Alchemy does not knowingly use this website to collect personal information from children under 13 without appropriate parental or guardian involvement.
Changes to This Policy This Privacy Policy may be updated periodically as services, technology, business practices, or legal requirements change.
Contact Questions or requests regarding privacy may be submitted through the contact information provided on the Ascension Alchemy website.
